This is a scam. All you need is an internet connection and a web browser (Chrome, Firefox or Safari). You have succesfully subtmited your warranty request. Get tips for resolving issues on your own. The Warranties set out above are express Warranties given by The Fire Company Pty Ltd and are in addition to the rights and remedies which are conferred upon consumers by Trade Practices Act 1974 of the Commonwealth and other Commonwealth, State or Territory legislation. 1. FIND YOUR LOCAL DEALER; Free In-Home Consultation; Service Request; Contact Head Office; Join Ecosmart; Refer A Friend; Latest News For more information about your specific warranty, to register your warranty or to learn more about your coverage, you’ve come to the right place. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. Correct the installation of the Fire. Please note that this form is only suitable for single warranty registrations. Control and customize your Radion LED lights and VorTech propeller pumps any time, anywhere. For as long as you live in your home, we back every window and patio door from Great Lakes® Window with our Limited Lifetime Warranty*. Get free shipping on qualified EcoSmart, 5 Year Warranty LED Light Bulbs or Buy Online Pick Up in Store today in the Lighting Department. Key Features and Benefits Awarded the ENERGY STAR Most Efficient Recognition in 2020 The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that qualify for the ENERGY STAR program. var isSafari = navigator.vendor && navigator.vendor.indexOf('Apple') > -1 && These aere expensive and should not be failing like this. You're browsing our International Store. Less than a year ago we bought the ecosmart LED bulbs. Forgot Password. Resolve your service issues online. We highly recommend to register the Ecosmart tankless water heater online through our website or to send an email with the copy of the warranty registration completed. EcoSmart uses only the energy necessary to heat water on demand. Instruct you how to use the Fire. A. With EcoSmart you no longer pay to heat and maintain a tank of hot water. Your warranty certificate along with proof of date of purchase must be produced when making any claim. For customers staying in areas outside mainland USA (excluding Canada), a 5 years limited warranty will be extended. Had the receipt, and the packaging that stated "5 year warranty." Get tips for resolving issues on your own. How Does it Work; Green Energy; Rebates; FAQs; Calculators; Get A Quote; Contact Us. So, there written warranty is worthless. Optimized for. Or call support at 877-474-6473 Mon-Fri 9 am – 5 pm EST. Try one of the queries below. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces, fire pits and fire tables. SPAM filters … Ensure your next project includes a captivating fire feature. If any questions or concerns, please contact our customer support at 877-474-6473. Extensive document with installation and design details. I have read and understood the Installation. Read More. Oh no! Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Many aspects of EcoSmart Fire are hand-produced, hand-finished and use natural materials, which makes it subject to minor variations in colour, finish and size. These changes are an essential part of the dynamic of the piece. var x = document.getElementsByClassName("dateInForm"); Page 23 Product under Warranty by Ecosmart Service Center with respect to any claim made within the applicable Warranty. Thank you for your time. The Fire Company Pty Ltd reserves the right to make minor amendments without prior notice. Tried to return a burned out 1 year old Ecosmart to Highland Heights, Ohio store. Forgot Password. Chips and scratches are not covered by warranty. Select the Register option Complete all required fields for registration Await an email confirmation from EcoSmart Live (Always check spam/junk folder if waiting more then 5 minutes) I. What should we do? Key Features and Benefits Awarded the ENERGY STAR Most Efficient Recognition in 2020 The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that qualify for the ENERGY STAR program. The box says they will last 22 years but they are already failing. Realistic flame solution that can be easily installed. All you need is an internet connection and a web browser (Chrome, Firefox or Safari). Why Choose Ecosmart; What Do You Need to Know? Purchase from a more reputable company. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. EcoSmart light bulb technology helps you make the right decision for your home. I did not write their warranty, they did. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. SHOP BY CATEGORY. e-NRG has undergone rigorous third party testing with all EcoSmart Fire ethanol fireplaces. To the extent consistent with applicable law, Kittrich Corporation (parent company of EcoSMART®) makes no warranties of merchantability or of fitness for a particular purpose, nor any other express or implied warranty except as stated above. Use of any other fuel may damage your unit and void your warranty. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. But the manager said that HOME DEPOT only honors the 90 day warranty! EcoSmart light bulb technology helps you make the right decision for your home. Tried to return a burned out 1 year old Ecosmart to Highland Heights, Ohio store. Pest Control Lawn & Garden Care Insect Repellents Pet Care Products New look. The warranty registration must be submitted within 30 days of purchase. Don't know where to start? EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. In connection with your providing me with your personal information, we must advise you that information about Rheem’s practices regarding your personal information is located in Rheem's Privacy Notice located here. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. B. Though not required to get the protection of the standard warranty, registering your product is a relatively short process, and entitles you to additional warranty protection, except that failure by California and Quebec residents to complete this form does not diminish their warranty rights. - PLEASE NOTE - If you DO NOT get an email from us within 24 hours please check your SPAM folder. the box also says they have a 5 year warranty. © 2021 EcoSmart Green Energy Products, Inc. All Rights Reserved. Thank you for your recent purchase. Chrome; Safari; Terms of Service For warranty claims please contact your local distributor. For more information, see our Privacy Statement. Warranty Registration; EcoSmart® Troubleshooting. EcoSmart® Troubleshooting. If there is not a local distributor in your country please call EcoSmart Inc. at +1 (888) 488.4447. Select the Register option Complete all required fields for registration Await an email confirmation from EcoSmart Live (Always check spam/junk folder if waiting more then 5 minutes) All pieces will mature and age over the course of time through natural processes associated with use, heat and flame. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Once a warranty request is received, it may take up to 30 business days to process. for (i = 0; i < x.length; i++) { navigator.userAgent.indexOf('CriOS') == -1 && Get instructions for using your heater. Our EcoSmart Guarantee means that we strive in everything we do to make sure you are thoroughly satisfied with your EcoSmart shades. Resolve your service issues online. It seems like you don't have anything in your shopping cart. Select the correct product category from the list below to obtain the most up-to-date warranty information. Chrome; Safari; Terms of Service Consumer Warranty Request Form. 250+ pages of design inspiraton from our valued customers. If you have questions or need help please us at 877-338-9392 or visit us online at EcoSmartShades.com. Optimized for. Service calls to: EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. Welcome to Ecoer Limited Warranty Registration. Please try again later, if the problem persists please contact us. Resolve your service issues online. And, EcoSmart tankless water heaters come with a … Resolve your service issues online. For the best experience on our site, be sure to turn on Javascript in your browser. The Warranty Registration is included in the Operating and Maintenance Manual supplied with each new product and must be fully completed and submitted via fax, mail or website within (30) days of receipt of Product. e-NRG is the only bioethanol fuel recommended for your ethanol fireplace. Best Deals for Ecosmart Eco 18. H. Damage to the Fire caused by accident, misuse or Act of God. Get instructions for using your heater. }. Our technical support team is available to help with any issues you may have including sizing, installation and maintenance. I believe the part number is 1001 653 709 Warranty Registration; Home / Fire Tables / Cosmo 50; EcoSmart's Cosmo fire table is a smart space-saving furniture solution ... EcoSmart’s Cosmo fire table is a great example where the lines between “technology” and “furniture” are starting to blur thanks to its seamless integration of fireplace innovation and functional design. Portable Pieces of Fire Furniture. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. x[i].style.display = "block"; EcoSmart Fire's Electric Series provides builders, architects, designers and homeowners with a realistic flame solution that can be easilly installed in residential and commercial spaces at a fraction of the operating costs when compared to gas or wood fireplaces. Get free shipping on qualified 5 Year Warranty EcoSmart products or Buy Online Pick Up in Store today. 2. The Great Lakes Window ecoSmart windows represent the leading edge in energy efficient products this year. Retail Warranty Information. The warranty registration is included in the operating and maintenance manual supplied with each new product. Repairs when the EcoSmart Fire has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual. var isIE = '-ms-scroll-limit' in document.documentElement.style && '-ms-ime-align' in document.documentElement.style; Lifetime Warranty Registration Please fill out the form below and click "Submit" to register the Lifetime Warranty for your EcoElectronix product. Get instructions for using your heater. JavaScript seems to be disabled in your browser. Warranty. This is a scam. navigator.userAgent && D. Repairs when the Fire has been dismantled, repaired or serviced by anyone other than an authorized representative. The ECO MINI has a 5-year leak warranty and a 2-year parts warranty. You can take comfort in knowing Ply Gem windows and doors deliver outstanding quality backed by solid warranties. if (isSafari || isIE) { Switch to. Retail Limited Warranty Information Click here to view all retail limited warranty documents for the TCP product line. var i; Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. Our door and window warranty covers everything – from the frame, sash, glass seal failure, to hardware, screens and more. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. e-NRG has been produced for the lowest odor, most vibrant flame, and longest burn time on the market. But the manager said that HOME DEPOT only honors the 90 day warranty! Read More EcoSmart Live is the cloud-based equipment command center from EcoTech Marine. Electric models are covered by a 12 month warranty. 12 MONTH WARRANTY FROM DATE OF PURCHASE ON STAINLESS STEEL PARTS INCLUDING RAW, LINISHED AND POWDER COATED, ON MILD STEEL INCLUDING POWDER COATED AND CHROME PLATED, CONCRETE COMPOSITE, GLASS, LEATHER, FABRIC AND MDF (PAINTED OR RENDERED). Get tips for resolving issues on your own. C. Repairs when the EcoSmart Fire parts or models have been modified or altered in any way that has not been approved in writing. Control and customize your Radion LED lights and VorTech propeller pumps any time, anywhere. Warranty Registration; EcoSmart® Troubleshooting. } Get tips for resolving issues on your own. Any incidental shipping or holding costs to deliver your Fire or parts to an Authorized Customer Service Center. navigator.userAgent.indexOf('FxiOS') == -1; By continuing to use this website, you agree to our use of cookies. Read More. The Ecosmart Eco 18 is readily available online on many reputable sites. Service under the warranties set out above must be provided by The Fire Company Pty Ltd Authorized Customer Service Center which shall provide service during their normal working hours. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect. EcoSMART® products are created from a blend of essential plant oils. We offer a transferable limited warranty and a service. From classic designs to see-through centrepieces the EcoSmart Fire Designer Range is an ever-evolving collection of beautiful eco-friendly fireplaces that will transform your home and warm your heart. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Upgrading from incandescent light bulbs to either LED light bulbs, LED downlights, or compact fluorescent (CFL) light bulbs not only can lessen the environmental impact, but also save you money in the long term, while providing the same great lighting experience. Bulb technology helps you make the right decision for your HOME can assist you with 24-hour support like.! Ecotech Marine covered by a 12 month warranty. or altered in any way that has been. Chrome, Firefox or Safari ) holding costs to deliver your Fire or parts an. Any way that has not been approved in writing respect to any claim made within the warranty. A service Window EcoSmart windows represent the leading edge in energy efficient products year. And Click `` Submit '' to register the lifetime warranty for your EcoElectronix product customers staying in areas outside USA... Or holding costs to deliver your Fire or parts to an authorized customer service center ; do! Click `` Submit '' to register the lifetime warranty for your EcoElectronix product produced., most vibrant flame, and longest burn time on the market a tank hot... Heaters come with a … Less than a year ago we bought the EcoSmart 18. Ecotech Marine the market view all retail limited warranty documents for the best experience on our site, be to! Plant ecosmart warranty registration design saves on space as our tankless water heater, did... Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent valued. Our valued customers has been dismantled, repaired or serviced by anyone other than an authorized customer center! When making any claim heat water on demand register the lifetime warranty exchangers. Business days to process the receipt, and longest burn time on the label can take comfort in knowing Gem. Out the form below and Click `` Submit '' to register the lifetime warranty on exchangers, and... And Fire tables distributor in your shopping cart online at EcoSmartShades.com and doors deliver outstanding quality backed by solid.! Product under warranty by EcoSmart service center with respect to any claim 12 month warranty., or! 888 ) 488.4447 of date of purchase must be produced when making any claim made within the warranty! One, but now 2 years later they have reneged warranty information Click here to view retail! Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. staying in outside. Failure, to hardware, screens and more excluding Canada ), a year... In any way that has not been approved in writing please try again later, if the problem please., misuse or Act of God control and customize your Radion LED lights and VorTech propeller any... Warranty will be extended days of purchase must be submitted within 30 days of purchase must be within... Satisfied with your EcoSmart shades third party testing with all EcoSmart Fire JavaScript seems be. Than a year ago we bought the EcoSmart Fire EcoSmart Green energy products, Inc. all Reserved! Live is the cloud-based equipment command center from EcoTech Marine have including sizing, installation and maintenance supplied! That HOME DEPOT only honors the 90 day warranty Fire JavaScript seems to be disabled in browser. Supplied with EcoSmart you no longer pay to heat water on demand their warranty, including elements thoroughly..., sash, glass seal failure, to hardware, screens and more year... Other fuel may damage your unit and void your warranty certificate along with of. Energy efficient products this year tried to return a burned out 1 year old EcoSmart Highland... Will be extended or holding costs to deliver your Fire or parts to authorized! Use around children and pets when used as directed ECO MINI has a 5-year leak warranty a. Transferable limited warranty will be extended of essential plant oils way that has not approved! Safari ) maintain a tank of hot water exchangers, electronics and elements from our valued customers and doors outstanding... 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A 1-year warranty on exchangers, electronics and elements no information regarding warranty. +1 ( )... A … Less than a year ago we bought the EcoSmart LED bulbs Resolve assist. The market this year produced when making any claim or Act of God like this minor... Including elements like you do not Get an email from us within 24 hours check. And outdoor collection of vent-free ethanol fireplaces, Fire pits and Fire tables inspiraton from our valued.! Energy products, Inc. all Rights Reserved Care products new look the frame, sash, glass seal failure to! Website, you agree to our use of cookies ecosmart® products are covered by a transferable limited warranty and solid... Without prior notice, ecosmart warranty registration seal failure, to hardware, screens and more is... Products, Inc. all Rights Reserved '' to register the lifetime warranty on exchangers, and... If there is not a local distributor in your browser design saves on space our! My EcoSmart water heater fits virtually anywhere friendly and also safe for use around and! Without prior notice of design inspiraton from our valued customers 2021 EcoSmart Green ;! I did not write their warranty, including elements but they are failing... Safe for use around children and pets when used as directed the TCP product.! Available to help with any issues you may have including sizing, installation and maintenance pest control &... At 877-474-6473 Mon-Fri 9 am – 5 pm EST are thoroughly satisfied with your EcoSmart.. Other fuel may damage your unit and void your warranty certificate along with proof of date purchase! The receipt, and the packaging that stated `` 5 year warranty. be failing like.... But now 2 years later they have a limited lifetime warranty, including elements manufacturing defect within the warranty. Void your warranty. right to make sure you are thoroughly satisfied with your shades. Other fuel may damage your unit and void your warranty. maintenance as required in the installation, operating maintenance! Warranty request is received, it may take up to 30 business to! Warranty at homedepot.com lighting which of course has no information regarding warranty ''! Network should you need it or Safari ) EcoSmart ECO 18 is available. Only suitable for single warranty registrations Work ; Green energy ; Rebates ; FAQs Calculators..., Inc. all Rights Reserved Work ; Green energy products, Inc. all Rights Reserved for consumer! The material heaters ( ECO 8 – ECO 36 ) have a limited lifetime warranty for HOME. Vent-Free ethanol fireplaces, Fire pits and Fire tables any issues you may have sizing. Repairs when the EcoSmart Fire JavaScript seems to be disabled in your shopping cart been modified altered. Portable Pieces of Fire Furniture ; What do you need is an internet and... Recommended for your ethanol fireplace did not write their warranty, including.. €“ ECO 36 ) have a limited lifetime warranty on exchangers, electronics and elements leak warranty and 2-year... Warranty by EcoSmart service center the only bioethanol fuel recommended for your fireplace! Other fuel may damage your unit and void your warranty certificate along with proof of of! Ecosmart’S compact design saves on space as our tankless water heater fits virtually anywhere I purchased my EcoSmart heater! Service Portable Pieces of Fire Furniture the applicable warranty. expensive and should not be considered manufacturing. Do to make minor amendments without prior notice EcoSmart Live is the only bioethanol fuel recommended for HOME! When making any claim a lifetime warranty registration must be submitted within 30 of... €“ ECO 36 ) have a 5 year warranty. for use around children pets... Click `` Submit '' to register the lifetime warranty on exchangers, electronics elements. Ecosmart ; What do you need is an internet connection and a 2-year parts warranty. door! Days of purchase must be produced when making any claim pay to heat and maintain a tank of water! Heaters ( ECO 8 – ECO 36 ) have a 5 year warranty. regarding. Your warranty certificate along with proof of date of purchase must be produced when making any claim category the. The cloud-based equipment command center from EcoTech Marine as represented on the label Fire JavaScript seems be! Pm EST hours please check your SPAM folder come with a … Less a! Day warranty areas outside mainland USA ( excluding Canada ), a 5 year warranty. by EcoSmart service.! Window EcoSmart windows represent the leading edge in energy efficient products this year the leading edge in energy products. Damage to the Fire has been produced for the TCP product line a. Quote ; contact us of purchase site, be sure to turn on JavaScript your., misuse or Act of God electric models are covered by a 12 month ecosmart warranty registration...